For Customer Leaders
Deepen your most important accounts beyond the QBR.
Retention and expansion live or die on senior relationships, and 72% of executives think the QBR is a waste of time. Connect The Vibe gets the people who actually matter in your key accounts into a real conversation.
The bit that's actually hard right now
- 01
Net revenue retention depends on relationships that sit above your day-to-day champion, and you rarely get time with them.
- 02
Expansion stalls when you're single-threaded into an account that's quietly up for renewal.
- 03
The formats meant to deepen accounts (the QBR, the check-in) have become a box-ticking ritual buyers tolerate rather than value.
What CTV does for you
We bring the senior stakeholders from the customers you most want to keep and grow into a curated, single-sponsor Pipeline Session built for genuine conversation, not a status update. You walk out with the Room Report, a per-account read on where each relationship stands and what to do next.
What you walk away with
Stronger multi-threaded relationships in your top accounts, expansion conversations that start naturally rather than being forced, and a retention and growth motion that doesn't rely on another slide deck.
How we make it safe to try
You approve the guest list before any budget is committed. No strong room, no session. Fixed-fee pilot, no lock-in. You own every relationship afterwards.
For Customer Leaders
Book a 30-minute call to see which of your accounts make a room.
No pitch deck. 30 minutes to see if your accounts make a room.
No pitch, no deck. You approve the guest list before any budget is committed.